Privacy Policy | Bitlok Ecosystem

Effective Date: October 14, 2026

The Bitlok ecosystem includes BITLOK DEX, Bitlok Wallet, Bitlok Token, and related services designed to support secure, decentralized digital asset access. We are committed to protecting your privacy and ensuring transparency in how we handle information related to your use of our services. As a non-custodial service provider based in India, we do not directly request or store identity information during ordinary wallet or swap activity. Our website uses Google Analytics and Google Ads measurement tools as described below. Our platform also operates on blockchain technology, where transactions are public and pseudonymous. This Privacy Policy explains our practices in simple terms and complies with applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

If you have any questions about this Privacy Policy, please contact us at support@bitlokswap.com.

1. Introduction

The Bitlok ecosystem combines BITLOK DEX, Bitlok Wallet, and Bitlok Token to provide users with a broader set of multi-chain decentralized tools. BITLOK DEX enables token swaps, Bitlok Wallet offers non-custodial multi-chain wallet access, and Bitlok Token represents the ecosystem asset on BSC. We do not hold your funds, private keys, or personal information. All interactions occur peer-to-peer via smart contracts. This Policy applies to our website (bitlokswap.com) and services. By using our platform, you consent to the practices described here.

We do not require user registration, email addresses, phone numbers, or any identifiable information. Your anonymity is preserved through blockchain's inherent design.

2. Information We Do Not Collect

As a non-custodial DEX, we do not directly request or store identity information such as:

  • No Personal Identifiable Information (PII): We do not ask for, store, or access your name, email, phone number, ID, or any other personal details.
  • No Financial Data: We do not store your wallet addresses, transaction histories, or balances on the website. Blockchain data is public through the relevant network explorers for Bitcoin, BNB Smart Chain, Ethereum, TRON, and Solana.
  • Analytics and Advertising: We use Google Analytics and Google Ads measurement tools to understand website usage, improve our services, and measure advertising performance. These services may use cookies or similar technologies and may collect information such as browser, device, approximate location, and interaction data. We do not use this information to identify you by name.

Your interactions (e.g., sends and token swaps) are recorded on the relevant public blockchain, including Bitcoin, BNB Smart Chain, Ethereum, TRON, or Solana. We cannot link them to your real-world identity unless you voluntarily disclose it.

3. Information We May Indirectly Access

While we do not collect data, our platform may indirectly interact with:

  • Blockchain Data: Public transaction details from supported networks (e.g., wallet addresses and token amounts). This is visible to everyone on the blockchain and not controlled by us.
  • IP Address: Your IP address may be logged by our hosting provider for security and compliance reasons (e.g., to prevent DDoS attacks). We do not store or use it for tracking.
  • Device Information: Basic browser data (e.g., user-agent) may be accessed for compatibility, but not linked to you personally.

We use Google Analytics 4 and Google Ads on the website. Google may process usage, device, browser, and advertising-related information according to its own privacy policies. We use aggregated or measurement data to understand traffic, improve the site, and evaluate campaigns. We do not intentionally collect wallet private keys, seed phrases, or personal identity information through these tools.

4. How We Use Information (If Any)

Any blockchain data accessed is used to facilitate supported swaps through relevant DEX, bridge, and smart-contract protocols, while analytics data is used for site measurement and improvement. We do not:

  • Sell, rent, or share data with third parties.
  • Use data for marketing or advertising.
  • Use analytics data to identify you by your wallet's private key, seed phrase, or real-world identity.

5. Sharing of Information

  • Limited Sharing: We do not sell or rent user information. Analytics and advertising data may be processed by Google as a third-party service provider under Google's own privacy terms.
  • Legal Compliance: In rare cases, if required by Indian law (e.g., court order under IT Act or DPDP Act), we may disclose publicly available blockchain data. We will notify users if possible.

6. Security

  • Blockchain Security: Swaps depend on the security of the relevant blockchain and third-party smart contracts. We recommend using hardware wallets and verifying contract details before signing.
  • Site Security: Our website uses HTTPS and standard web security practices. However, as a dApp, security depends on your wallet and browser.
  • No Liability: We are not responsible for losses due to phishing, smart contract bugs, or user errors.

7. User Rights

Under the DPDP Act, 2023, you have rights to access, correct, or delete your personal data. Since we collect none, these rights do not apply. However:

  • Anonymity: Your on-chain activity is pseudonymous. To "delete" data, use a new wallet address.
  • Grievance: Contact us at support@bitlokswap.com for any concerns.

8. Cookies and Tracking Technologies

  • Analytics Cookies: Google Analytics may use cookies or similar technologies to measure visits, navigation, and engagement.
  • Advertising Cookies: Google Ads may use cookies or similar technologies to measure advertisements, conversions, and campaign performance.
  • Functional Cookies: Basic cookies may be used for site functionality and session management.
  • Managing Cookies: You can manage or block cookies through your browser settings. You can also review Google's advertising and privacy controls through Google's published privacy and ad settings pages. Blocking cookies may affect some website functionality.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or Indian laws. Updates will be posted here with the new effective date. Continued use after changes implies acceptance.

11. Contact Us

For questions, contact:

This Policy is governed by Indian law. By using Bitlok DEX, you agree to these terms.

Last Updated: October 14, 2026